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Additional Bot Users: Increase the number of users who can interact with your chatbots. Pricing varies based on user volume:
Up to 5,000 users: $5/month per 1,000 users.
Above 5,000 users: $20/month per 10,000 users.
Integrable Channels
UChat provides two methods for integrating communication channels:
Individual Bot per Channel: This approach offers greater control over customization for each platform. However, managing multiple bots can be more complex.
OmniChannel Bot: Integrate up to 8 channels into a single bot for streamlined management and unified conversation flow creation.
Available Channels for Omnichannel Bot:
Web Chat
Telegram
WhatsApp Cloud (PRO)
WeChat (PRO)
Google My Business (PRO)
Line (PRO)
Viber (PRO)
VK (PRO)
Available Channels for Individual Channel Bot:
Telegram
WhatsApp Cloud (PRO)
Slack (PRO)
WeChat (PRO)
WhatsApp (PRO)
SMS (PRO)
Voice (PRO)
Google (PRO)
Line (PRO)
Viber (PRO)
Vk (PRO)
Intercom (PRO)
JivoChat (PRO)
ChatWoot (PRO)
*PRO Channels: These channels require a Business or Partner plan for access.
Recommendations
Selecting between individual bots and the OmniChannel approach depends on your specific needs:
Individual Bots: Choose this if extensive customization for each channel is critical.
OmniChannel Bot: Opt for this if you prioritize simplicity, centralized management, and a unified experience.
Important Note for SMS and Voice Channels:
When integrating SMS or Voice channels into UChat, it is crucial to have an SMS or Voice service provider. The UChat platform offers integration with various reliable providers, such as:
Twilio:
Supports Voice, SMS, and WhatsApp flows.
SignalWire:
Supports Voice and SMS flows.
Telnyx:
Supports only SMS flows.
Message Media:
Supports only SMS flows.
Vudu Mobile:
Supports only SMS flows.
Note for Integrations:
All third-party integrations are enabled on all UChat PRO plans.
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Refund policy
We strive to provide our customers with the best possible experience.
However, we understand that sometimes things may not work out as expected.
That's why we offer a refund policy for our services. If for any reason you are not satisfied with our services, you may request a refund.
Please note that the refund request must be made within 7 days of your initial purchase, and it's only valid for the 1st month of your subscription. There will be 10% transaction fee for the refunds.
We want to make the refund process as smooth and hassle-free as possible. To request a refund, simply contact our customer support team and they will be happy to assist you.