Customization

Owned by Hassan A
Jun 25, 2022
4 min read

 


UChat wants to offer you the platform you can really build your business on. We offer the features & training that any agencies need.

At the same time, UChat wants to offer a platform that is flexible and customizable to our partners.

Here are a few customization options for our partners, and more options will be added in the future updates.

Please note, partners will get a non-UChat branded platform as the default, and that means you won't see anything under UChat brand name.

And also all the customization options are available to purchase to upgrade.

Ask support or your customer manager for the details of pricing.

Login page customization:

By default, the login/sign up page is a simple form. With this customization, you can have the option to add your own designs like the screenshot below:

 

Customize UI Design:

We understand that some of the partners want to have their own design of the UI, and UChat can customize the platform with the design you have.

The important rule is that, when you design your layout, make sure you don’t change the functionality of the module and keep the changes at the CSS level.

We will give you suggestions and feedback about the UI you provided.

One example of the UI would work for us, check screenshot below:


Also UChat will provide a couple of different themes for you to choose from, theme like below:


Reach out to support to get the quote for your own design and our theme design.

In the UChat partner dashboard, there are a few places using urls, for example when you upload a file or generate a dynamic checkout link, or appointment link, by default, the link is under a non-UChat domain(dfktv2.com).

If any partners want to switch this to their own domain, reach out to support for a quote to make it happen.

Customize onboarding videos:

UChat offers non-UChat branded videos(51+ more videos and increasing), it’s in English.

Partners will have the option to pay one time fee and we can customize and add your brand & logo to all the videos, you can switch the onboarding videos to your own branded videos.

A sample of where these video located, and how it looks like:


You can go to ecommerce under UChat, and then you will find the sample videos & looks from the screenshot above.

The whole playlist of the onboarding videos, you can find on our UChat youtube channel:
Youtube Playlist

Reach out to support the price of customized onboarding videos.

Your own apps to connect Facebook & Instagram:

By default, all the apps used to connect with 3rd party platforms are non-UChat branded apps.

For example, When you are connecting to your Facebook page and Instagram account, we are using a generic app to connect:


Our partner will have the chance to connect using their own branded app. We can help apply the app & get the app approved, and then connect in your custom domain.

Also you can apply your own app if you know how. We will help you connect using your own app.

Reach out to support the price options to upgrade.

Your own app to connect Gmail & Google sheet:

By default, we use the non-UChat branded app to connect to Gmail & Google Sheets.

We will offer to apply the app under your brand name and get it connected to your own custom domain.

Reach out to support the price to upgrade.

Your own app in Zapier/Make/Pabbly Connect:

By default, UChat partners use non-UChat branded apps in Zapier/Make/Bubbly Connect to integrate with 3rd party platforms.

The generic branded app is Chatbot App, see the screenshot below:


UChat partners will have the opportunity to connect to 3rd parties through their own branded app.

Reach out to support the price to upgrade.