Features of the UChat app

Owned by Hassan A
Jun 28, 2022
1 min read

 

With the UChat mobile app, you can:

  • Assign the conversation to yourself or team members, and build your ticketing system. Seamless integrates right in the flow builder with the “assign team member” action.

  • Easy to pause/resume automation, easy to switch between inbox & done folder, so that you can always keep track of the tickets

  • Re-engaged with your customer: you can send template messages or SMS & email to reach customers that are out of the 24-hour window.

  • Easily manage contacts: You can get all the contacts from different social channels in one place, you can filter the contacts based on tags, custom fields or channels, and even edit tags or user custom fields.

  • Push notifications: You can easily turn on or off the push notifications, and also select the ringtone you like, always get in touch with your contacts.

We will talk about the details one by one.